Confidence & Resilience Training at Work


"Sally has been an extremely professional and warm presenter, excelling at delivering a wealth of helpful information in a consistent manner with a personal touch".

 - University of Manchester

Resilience can be learned

We all have an innate ability to rise to challenges, such as:

  • remaining calm and assertive during difficult conversations,
  • leading teams through times of change,
  • setting healthy boundaries,
  • managing a stressful workload or
  • communicating with confidence.

The catch? Our brain circuitry is wired so that we often sabotage our efforts without us even realising it.

My training is informed by an understanding how the brain and nervous system works (often the 'missing piece' that keeps people stuck in the same behaviours).

Once delegates have this knowledge, they can apply the latest research and tools on leadership, confidence, communication and resilience with far more ease.

I offer a coaching style of training that encourages accountability, personal insight and reflection, as well as a framework for taking action.

Training topics

My sessions include (but are not limited to):

  • Stress and Anxiety Management: A practical approach
  • Unlocking Motivation
  • Creating a shared vision for your team
  • Managing Difficult Conversations
  • Confident Public Speaking
  • How to Set Healthy Boundaries
  • Confident Communication
  • Emotional Intelligence
  • Leading from Calm Confidence
  • Cultivating Flow States
  • Building resilience for Leaders
  • Deep work workshop: how to maximise your productivity 
  • Overcoming Imposter Syndrome
  • Taming the Inner Critic

Trainings can be adapted for 1 hour, 1/2 day or full day time slots either in person or online. 'Meet the Team' sessions are available and lead to a more tailored experience.

I've been proud to work with the GMC, The University of Manchester, The George House Trust, the Bolton GP Training scheme, Manchester School of Art at MMU, the Manchester Law Society, Hyper Island, Radii Planet Group amongst others.

As a former solicitor, I have had first-hand experience of the pressures of high workloads, competing priorities, challenging relationships and overwhelm in the workplace.

Get in touch

Contact me for a free, no-obligation discussion on how I can help your organisation.

As well as training, I can also offer 1-1 coaching and consultancy to support your organisation in creating a culture that fosters and encourages resilience and well-being at every level.

“Sally recently delivered a wellbeing, stress mgt, productivity & 'deep work' workshop to the team at my agency. Sally's knowledge, delivery and ability to make everyone feel comfortable and engaged meant that the morning was a complete success. We all came away with a better understanding of factors at play and new tools to help us in our day-to-day roles. Thanks Sally, looking forward to the next one!”
Angela Roche

Design by Day Agency

“We invited Sally to present on our GP education programme and she has proven a fantastic resource for our trainee GPs. Negotiating the complexities of patients in a sometimes difficult medico-legal climate can lead to doctor burnout, and with Sally's help, our trainees feel more confident in understanding why patients act as they do. This is critical to understanding our patients' sometimes challenging and frustrating behaviour. A real strength is her ability to engage our audience and tailor her sessions to us. She encourages deep thought and reflection in our trainees long after her sessions, and her sessions are well regarded.”
Dr Seb Pillon

Bolton GP Training Scheme

“Sally delivered a number of sessions to solicitors in an in house legal team focused on stress management and making stress your friend. Sally is a warm presenter and gave delegates individual attention. She created a comfortable environment by limiting the size of each group. She didn't pack too much into her presentation - just a few slides but with varied and interesting content. This allowed her to be flexible in her approach - to respond to questions from delegates who had different needs and to tell us about about some techniques to make an immediate difference to managing stress. Sally's background as a solicitor was really useful. She was able to talk about stresses from her own experience and you knew that she had been there. Sally was perfectly willing to work with me on what would be most useful to the delegates attending, current issues facing the team and tweaking the content after the first session. I'd really recommend Sally for this sort of introductory training on stress management.”
Ben Hartley

Principal Legal Adviser, General Medical Council

“Sally came to our team wide team away day to deliver her resilience training which was a huge success. We’re a big team (well over 100) of mixed roles and experience and Sally adapted her session to accommodate our group size and the time allocation (no mean feat when the inevitable tech issues arose!) Sally maintained a personal and engaging approach which encouraged colleagues to feel at ease and she ensured the workshop’s content was accessible and of a suitably pitched level to allow colleagues to meaningfully reflect. It was a welcome respite from more traditional CPD activities and feedback from the day was that colleagues appreciated the opportunity to reflect on themselves and took away practical tools for the future.’ ”
Lucy Astley

Senior Legal Adviser (Manager)

“After hearing Sally speak at Material Source about imposter syndrome, it was clear from her approachable style and language how her insights could benefit higher education students, particularly those who are about to join the design industry. Our students often struggle with confidence, as to them their work is never truly "finished," and they face intense pressure due to the deep personal investment they have in their work. Sally can effectively contextualise anxieties across various professions and tailors her approach to each talk and workshop audience. On hearing that Sally would be speaking to our students, the overwhelming response was: "I wish I had this at university." Students from across the design department attended Sally’s talk which was positively received. While the workshop was exclusive to students, their reflections have directly influenced our planning and approach for future years. The session was frequently mentioned in student tutorials, with many highlighting how it helped them recognise and manage their anxieties. I only wish every student could have this experience!”
Lois Blackwell

Lecturer in Interior Design, Manchester School of Art

“Sally has been an extremely professional and warm presenter, excelling at delivering a wealth of helpful information in a consistent manner with a personal touch.”
'How to Set Healthy Boundaries' workshop

University of Manchester

“The session was enlightening and if nothing else it taught me that we are all subject to the inner critic! I found the writing exercise really useful and cathartic.”

Taming Your Inner Critic Masterclass Participant

“"Absolutely loved Sally's session" "The building resilience session was excellent. Sally was was great!" "I thought Sally Heady was an excellent facilitator and I think she'd be great to use again in different formats"”
Resilience Training

GMC Legal Study Day